The IT company of a pharma logistics operator

Software that moves medicines every day

We do not sell slideware. Everything here runs inside a company that has spent thirty years moving temperature-sensitive pharmaceutical cargo: transport, warehouse, quality, finance and documents. We deploy those same products for you, adapted to your processes.

We reply during working hours, usually the same day

82products in the catalogue
55running in production
9,164changes in the last 60 days
186services under active development
Part of the BIOCARD group — pharma logistics since 1990In-house engineering, not resaleFinished products with fit-outRussia and the UAE · Russian and English
AI-first

We do not simply move medicines — we are building autonomous logistics. SafePack thermal containers, sensors, our own software platform and AI work as one system, with an in-house engineering team behind it. That system is what we offer the market — in parts or whole.

01What we sell

Six solutions, each closing a specific pain

Each one is a finished product, not a from-scratch project. It installs next to your systems, is adapted to your processes and then lives on a subscription with updates and support.

Electronic transport documents

e-Forwarder orders and e-waybills, turnkey — from any system, including one that has none

Since 1 September 2026 the electronic forwarder order is mandatory in Russia, and most forwarders have no built-in mechanism in their transport systems. We put the service next to yours: it takes a request from any source — spreadsheet, file, REST, accounting system — assembles the document in the tax-authority format, signs it and sends it via an EDI operator. No need to rewrite your TMS.

  • Runs alongside your live system, not instead of it
  • Any request source: spreadsheet, file, REST, accounting system
  • Signing and EDI submission with no manual entry

Full page on e-documents →

Electronic forwarder ordersElectronic waybill

IT under control

See what IT is actually doing: people, tasks, code and services in one picture

IT work is usually smeared across five systems: an issue tracker, repositories, time tracking, chat and a project office. Merging them by hand is impossible, so managers judge by feel. We build one registry of people and one event feed across all systems, then show the dashboards: who worked on what, where it stalled, what it cost and what actually shipped. Plus a passport for every service — what it does, where it runs, whether it is alive and what it talks to.

  • One person, one profile, every external account attached
  • One event feed: issues, code, time, assistant requests
  • Service passports: what runs where and what it is wired to
IT controlService passportsSprint planner

Service Desk

Not tickets — management of the promise you made to the client

A request lives in a case, not in a chat thread: client, shipment, deadline, owner, evidence. Deadlines are recalculated automatically, escalation raises itself, and the decision history stays immutable. AI drafts replies and case digests — the decision always stays with a human.

  • Case, SLA and an evidence trail from day one
  • Auto-escalation instead of manually watching deadlines
  • AI-drafted replies and digests, the decision stays human
Service DeskAI in client serviceClient portal

Dashboards instead of a BI suite

Reports computed straight from your database — with no BI licences

A heavy BI platform is expensive, takes months to roll out and still needs an analyst for every new report. We do it differently: interactive reports are computed straight from your database and published in a catalogue with a clear hierarchy. Plus wall-screen dashboards for the floor or the office that refresh themselves.

  • A report is computed from the database, not from an Excel export
  • A report catalogue with hierarchy and permissions
  • Wall-screen dashboards that refresh without anyone touching them
BI portalOperations monitorOperations dashboardDelivery quality metrics

Integrations and 1C work

We connect 1C and external APIs fast — and make the exchanges manageable

Integrations usually live in people's heads and in code nobody dares to touch. We put that in order: versioned message contracts, one bus with delivery guarantees, and a live as-is map of the exchanges. On top of it — access for assistants and agents over the open MCP protocol, so routine 1C and external-API work happens fast and by the rules. We also put 1C configurations under version control so changes stop being irreversible.

  • Message contracts instead of improvised integrations
  • A system can be replaced whole without touching its counterparties
  • 1C configurations under version control
Assistant access to systemsExchange bus1C gatewayExchange contracts1C under version control

SafePack

Thermal packaging with our own sensors and a monitoring portal

Our own line of thermal containers together with sensors and a web portal: temperature, location, opening and shocks are visible in real time, not in an after-the-fact report. The solution grew out of the daily work of a pharma logistics operator and is proven on real shipments.

  • Sensors, gateways and portal — one vendor, one accountability
  • Real-time monitoring instead of an after-the-fact report
  • Proven on our own shipments, not only in a lab
SafePack
02Why us

We solved it for ourselves first

A typical IT contractor learns your industry at your expense. We work in it: every product started as our own problem and was proven on real shipments before it became a solution for the market.

−20 °C and +2…+8 °C chambers under continuous monitoring — this is where our software runs every day
GDP-grade warehouse−20 °C and +2…+8 °C chambers under continuous monitoring — this is where our software runs every day
01

Industry knowledge is included

Nobody has to explain temperature modes, batches, deviations or supplier audits to us. We deal with them daily, so your budget is not spent teaching us the domain.

02

A product, not a project

You get a working solution plus fit-out. That is fundamentally faster and cheaper than building from scratch, and noticeably closer to your processes than a generic box.

03

Alongside your systems

We do not demand a rip-and-replace. Our services stand next to your live ones, exchange data by contract and gradually take over the load — with no big-bang cutover and no business downtime.

04

Speed of change

We run our own development pipeline: the average path from a stated task to a verified change is about two and a half hours. That is why fit-out takes days rather than quarters.

05

Your data stays yours

Where data must not leave the building, we use language models on our own hardware. Nothing leaves the perimeter and the cost per request does not depend on someone else's price list.

06

Humans make the decisions

Our AI prepares, checks and proposes — but an irreversible action is always confirmed by a person. That is not caution for its own sake: it is what systems affecting medicine quality require.

Who this is for

Pharmaceutical companies and distributors

Quality, batch traceability, an audit-ready evidence trail and deviation handling.

Logistics operators and forwarders

Electronic transport documents, trip planning, warehouse, tariffs and margin, client service.

Companies with a large 1C landscape

Exchanges under control, configurations under version control and gradual replacement of heavy systems without downtime.

IT leaders

A clear picture of what IT is doing, what it costs and what actually shipped.

One operator. One platform. Eighty-two products.

Everything in the catalogue below was written by us and runs inside our own company. The numbers are not from a deck — they come from version control as of this morning.

32,849code changes across the whole history
364repositories in the development system
86authors in the last 60 days — people and agents
03Catalogue

Every product we build

This list is generated from our development system: status, readiness and the date of the last change are pulled in automatically. Click a card to open the breakdown: what the product solves, what hurt before it, and what it gives you and your client.

04Engineering rhythm

What is happening in the code right now

This is not a marketing number but an export from our version control system for the last 60 days. Change descriptions are deliberately hidden: they contain staff names and internal details. You see the rhythm, not the content.

Changes per day

9,164 changes · 186 services · 86 authors
05 Jul 202603 Sep 2026

Where the work was hottest

Client portal
500
Assistant workspace
500
Electronic forwarder orders
500
Trip planner
366
Aviation dispatch
322
IT control
290
QualityOS 2.0
267
Service Desk
243

What the work was

new functionality
1,828
fixes
1,810
documentation
1,143
maintenance
706
tests
96
performance
66

How the products appeared

by the month the repository appeared
Sep
Oct
Nov
Jan
Feb
Mar
Apr
May
Jun
Jul
Aug
Sep
05What it looks like from inside

Our people tell it themselves

No script and no press office: what changed in people's work once AI took the routine away.

AI already does half of HR's work

Our HR director on what changed in hiring and personnel routine.

How AI changes the way people work

Real experience, unvarnished: what got easier and what turned out harder.

“I became several times more effective”

A candid interview with a warehouse employee about working alongside AI.

The SafePack ecosystem

Thermal packaging, sensors and the monitoring portal — how it works.

All videos on the channel →

06How to start

Four steps, with no surprises in the invoice

The model is simple: you buy a finished solution with fit-out, then pay a subscription for updates and support. You never pay us to learn your industry.

Demo

We show the working product on our own data, no slides. 40 minutes.

Pilot

We deploy into your environment and connect it to your systems. Tested on a real process.

Fit-out

We adapt it to your processes: fields, routes, permissions, reports, integrations.

Purchase & subscription

A one-time payment for the solution, then a subscription for updates and support.

Frequently asked

Do you sell a finished product or bespoke development?

A finished solution with fit-out. The core already runs in our own company, so you pay for adaptation to your processes rather than for from-scratch development. A one-time payment for the solution, then a subscription for updates and support.

Do we have to replace our existing system?

No. Our services install alongside and exchange data by contract. If a system does need replacing, we do it gradually: the new service runs in parallel with the old one for a while and takes over the load piece by piece.

What about electronic transport documents?

The electronic forwarder order became mandatory in Russia on 1 September 2026, and most forwarders have no built-in mechanism in their transport systems. Our service takes a request from any source, assembles the document in the tax-authority format, signs it and sends it through an EDI operator.

Where is the data stored?

In your environment or in ours, as agreed. For tasks where data must not go outside, we run language models on our own hardware.

How long does a rollout take?

A demo is immediate. A pilot in your environment usually takes weeks rather than months, because the product already exists. Fit-out timing depends on how far your processes differ from ours, and we quote it after the demo.

Do you work outside Russia?

Yes. The group has an operating arm in the UAE, product interfaces are bilingual, and documentation and support are available in Russian and English.

07Contacts

Tell us what hurts

Describe the problem in two sentences. We will tell you whether we already have a solution and show it on our own data, with no commitments.

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Phone
+7 499 346 3588Mon–Fri, 10:00–18:00
Email
t.botkin@biocard.comOur AI assistant Tim reads it first and hands it to a person
Address44 Karamyshevskaya Embankment, Moscow, Russia