The electronic forwarder order is mandatory. Your system cannot issue one.
The law is already in force, yet most forwarders have no built-in mechanism in their transport systems: rewriting a TMS is slow and expensive, and operating without the document is not an option. We close that gap with a separate service that stands next to your system and takes the document flow on itself.
01.09.2026from this date the forwarder order, the forwarding receipt and the warehouse receipt exist only in electronic form
State systemevery electronic forwarding document is routed into the state information system
3 partsthe order is signed in parts: the client, the forwarder and, if needed, a withdrawal
Qualified signaturean enhanced qualified electronic signature; individuals may use the state signature app
01The law
What exactly changed
Short and to the point, without ten pages of regulatory retelling.
The documents became electronic by default
Since 1 September 2026 the electronic forwarder order, the electronic forwarding receipt and the electronic warehouse receipt are drawn up electronically. There is no paper alternative, and the rule also covers shipments that previously had no documents at all.
There is now an approved format
The format of the electronic forwarder order was approved by Federal Tax Service Order No. ЕД-1-26/277@ of 28 April 2026, and the exchange procedure by Government Resolution No. 469 of 27 April 2026. You cannot invent your own format: the structure is fixed and validated.
Exchange goes through an operator and the state system
The document is created and signed in an EDI operator's service, from where it is routed to the counterparty and simultaneously lands in the state information system for electronic transport documents.
In a chain of forwarders every link needs its own document
If a forwarder engages another forwarder, an order is issued for every leg of the chain, with the next participant acting as the client. A manual process breaks here first.
02The documents
Which documents, and how they differ
These are the most commonly confused, yet they differ in purpose and timing.
Forwarder orderElectronic forwarder order
Defines the terms of work: what is carried, where and on what conditions. Issued before transport. It consists of parts: the client creates and signs theirs, the forwarder signs theirs to confirm agreement, and the client may withdraw the order with a separate part.
Forwarding receiptElectronic forwarding receipt
Records a fact: the forwarder has taken the cargo. Unlike the order, it is issued at the moment the cargo is actually accepted, not in advance.
Electronic waybillElectronic consignment note
Accompanies the cargo in transit and evidences the carriage contract. The order defines the terms of work; the waybill is used in the transport itself.
Order requestElectronic order request
Used when the forwarder never physically takes the cargo: an order request and a waybill are issued instead, signed with the carrier and the consignee by the client themselves.
03The process
How a document travels
Six steps from a request to a mark in the state system. In our service a human is involved only where the law requires a signature.
The request
The request arrives from your source: a transport system, an accounting system, a spreadsheet, a file or an API call.
Assembling the document
The service fills the approved structure: parties, cargo, route, addresses and signatory details.
Validation before sending
Mandatory fields, reference data and internal consistency are checked. An error is caught before sending rather than in a rejection from the state system.
Signing
The document is signed with an enhanced qualified electronic signature. This is the step that stays with a human — and the only one where a human is genuinely needed.
Sending via the operator
The signed document goes to the counterparty through an EDI operator and lands in the state system at the same time.
Statuses and storage
The service tracks counter-signature, withdrawals and rejections, keeps the history and returns the status to your system.
04The problem
Why this hurts almost everyone
The transport system simply has no mechanism
Most transport systems were designed before the requirement existed. A modification depends on the vendor, the timeline and the budget — while the documents are needed now.
Requests arrive in different shapes
One client sends a spreadsheet, another an email, a third is integrated through an API. Normalising that by hand is separate work on every single shipment.
Manual assembly does not survive the volume
With dozens of shipments you can do the documents by hand. At hundreds it turns into a queue, errors and rejections from the state system.
A forwarder chain multiplies the work
Every link needs its own document. Where there used to be one paper set, there is now a set of electronic documents for each leg.
05The solution
What our service does
It does not replace your transport system and does not require rewriting it. It takes the request in whatever shape you have it and carries the document through to the state system.
01
Accepts a request from any source
A spreadsheet, a file in a folder, an API, an accounting or a transport system — the service assumes sources differ and change over time.
02
Assembles the document in the approved format
The structure follows the format approved by the tax authority, not somebody's interpretation of the document.
03
Validates before sending
Mandatory fields, reference data and consistency. A rejection from the state system costs more than a check on the way in.
04
Signs and sends through EDI
Works with an EDI operator through which the document reaches the counterparty and the state system.
05
Tracks statuses and history
You can see what is signed, what awaits the counterparty, what was withdrawn and what was rejected — per document and across the whole flow.
06
Returns the result to your system
The status and a link to the document go back, so nobody has to watch two interfaces.
Last mileOur driver by a branded truck: request, documents and statuses in one app
06Client module
Documents leave straight from your own 1C or SAP
A standalone product, not an adapter to one carrier. The module sits next to your accounting system and closes electronic transport documents with any counterparty: your own carriers, forwarders and clients. The order is created where it always was — the rest happens by itself.
01
Your accounting system
1C, SAP or another ERP — wherever the order is born today
02
The module
Parses the order, assembles documents, signs them, tracks statuses
03
EDI operator and your counterparties
Documents go to the state system, the order to whichever carrier you chose
What happens without anyone touching it
Picks up the order from the accounting system
Checks the fields and finds what is missing
Builds the forwarder order in the required format
Prepares the other electronic transport documents
Sends them through your own EDI operator
Tracks the counter-signature
Returns statuses and documents to your system
Before
Five to ten minutes of manual work on every order — on every single shipment.
Now
Create the order in your own system, check it, sign it. Nothing else to do.
Works with any carrier
The module is not tied to us. It serves your existing carriers and forwarders equally — we do not think it is right to sell a tool that only works one way.
With anyone
Any counterparty with an EDI mailbox. The carrier list is yours and can change without touching the module's configuration.
With us — if you want to
As a separate option the module connects directly to BIOCARD: the order goes across without shuffling files, and the shipment number, statuses, in-transit temperature and proof of delivery come back. An addition, not a condition.
What else this channel gives you
Once the exchange is running it is convenient to receive the rest through it too — provided the carrier supplies it. BIOCARD does out of the box; others supply what they supply.
Shipment statusesEstimated time of arrivalTemperature in transitProof of deliveryCargo photographsShipment historyAnalytics and on-time performanceAn API for your own systems
The module stays your tool: it works as a standalone system and does not require you to move into anybody's portal — including ours.
07The interface
What the service looks like
Working screens, not a concept. Counterparty details are blurred out — we are showing the interface, not somebody else's data.
First run in four stepsA setup wizard walks through the steps: the EDI mailbox, your own organisation and counterparties, the signatory with a certificate, the request source. The service checks each step itself and shows what is missing.
Requests arrive from your systemRequests are pulled from the accounting system and parsed automatically every thirty seconds. If something is missing for the order, the service says right in the row which fields and why the document would be rejected without them.
Or from a plain Excel fileIf there is no integration yet, requests load from a spreadsheet: download the template or map your own columns. The source can change without touching the rest of the process.
Inbound orders from clientsOrders your clients send you gather in one list with filters by client, state and linked request. Nothing gets lost in email.
Monitor: what is still openOne screen shows where a request is missing, where the counter-signature is absent, where there is no receipt and what awaits dispatch. A work queue, not a month-end report.
08Rollout
How we connect
We look at your requests
A handful of real requests in their existing shape is enough. We show the service working on them, before any commitments.
We connect the source
We set up intake from your system, folder or API. Your transport system stays untouched.
We agree the operator and the signature
We work with your EDI operator and your electronic signature — there is no need to change either.
A parallel run
For a while documents are produced in parallel with your current process. We switch over when there are no discrepancies.
09FAQ
Frequently asked
Do we need to change our TMS?
No. The service installs alongside and pulls requests from it or from any other source. That is precisely why it can go live quickly — rewriting a transport system would take months.
We already have an EDI operator. Will it work?
Yes, we work through your operator. There is no need to change the operator or your electronic signature.
Who signs the document?
The parties sign with their own enhanced qualified signatures: the client signs their part, the forwarder theirs. The service prepares the document and brings it to the signature stage but never signs on a person's behalf.
What about a chain of several forwarders?
An order is issued for every link, with the next participant acting as the client. The service produces documents across the whole chain, not just the first leg.
What if requests arrive in Excel?
That is a standard scenario. A spreadsheet is as valid a source as an API: the service parses it and assembles the document.
How long does it take to go live?
A demo is immediate, on your own requests. A pilot usually takes weeks, because the service already exists and runs; the time goes into connecting the source and agreeing things with the operator.
Note. This material is for information only and is not legal advice. Confirm the document procedure with your own EDI operator and legal counsel.